Every company wants to identify potential customers and for that reason it must have something in place to determine the satisfaction of its customers. Customer satisfaction surveys (CSS) measure satisfaction, informs about unhappy and simultaneously, potential prospective customers.
ACE provides complete and comprehensive satisfaction surveys for businesses to determine shortcomings as well as any problem in the overall process and operations of company. Our module of CSS, allows client to explicitly track its customers problems, techniques to rectify the problem and the overall satisfaction of its customers, supplemented by Net promoter score.
